Terms of Use

Use of our website and purchase of goods from the website are governed by our terms and conditions as set out below." We" or "Our" means 3 Wise Men Limited. "You" or "your" means the person accessing using or ordering from our website over the Internet.

1. Prices, description and availability of goods

All goods are sold subject to availability. Where goods are temporarily out of stock we will contact you so that you may choose between a refund on the item, having it shipped when it is back in stock or selecting an alternative product. Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Colours may vary slightly from those shown on the website due to the limitations of Internet technology. Orders are accepted at our sole discretion and we maintain the right to decline orders without giving an explanation.

2. Sales tax

All goods sold in NZ include Good & Services Tax (GST). For orders shipped to destinations outside New Zealand the price excludes GST, Value Added Tax (VAT) and any other taxes specific to the destination country. Orders to destinations outside New Zealand may be subject to local sales tax and/or import duty and customers remain liable for payment of these taxes or duties on or following delivery.

3. Shipping

All orders placed on our website will be shipped to the shipping address you provide when filling out the online order form. Orders will be sent by DHL or other couriers, unless you request alternative arrangements. Charges are calculated by our online ordering system.

4. Payment methods

You may order online using a credit or debit card (we accept Visa, MasterCard and AMEX).

5. Delivery arrangements

All orders placed on our website will be shipped to the shipping address you provide when filling out the online order form. Orders will be sent by DHL or other couriers, unless you request alternative arrangements. Charges are calculated by our online ordering system.

All orders placed on our website will be shipped to the shipping address you provide when filling out the online order form. Orders will be sent by DHL or other couriers, unless you request alternative arrangements. Charges are calculated by our online ordering system.

6. Complaints & refund

If for whatever reason you are unhappy with a product that you have ordered from us, a refund or an exchange will be provided promptly to you if the goods are returned within 1 month of receipt. Please view the instructions on the "Returns and Delivery" page.